Customer Service & Rebate Processing Lead

Resource Innovations; United States; À distance; USD 24 796 - 27 552; Plein temps

Avantages offerts par ce poste

Three weeks of paid vacation annually

401(k) retirement plan with employer match

Medical, dental and vision coverage

Résumé du poste

Resource Innovations is hiring a Customer Service and Rebate Processing Supervisor to enhance their team in the United States. This role requires managing daily operations to achieve efficient processing of rebate applications and providing top-notch customer service.

The ideal candidate should have 2+ years of relevant experience and excellent communication skills. The position also offers competitive compensation, ranging from $18-20/hour, along with comprehensive benefits.

Qualifications

• 2+ years of previous Customer Service / Call Center experience required.
• Previous experience managing, coaching, and training others.

Responsabilités

• Manage daily staff activities for rebate applications processing.
• Train staff on program-specific procedures.
• Handle customer escalations and provide resolution.

Connaissances

Strong verbal and written communication

Detail oriented

Organizational skills

Self-motivation

Formation

High school diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Description du poste

Resource Innovations is hiring a Customer Service and Rebate Processing Supervisor to enhance their team in the United States. This role requires managing daily operations to achieve efficient processing of rebate applications and providing top-notch customer service.

The ideal candidate should have 2+ years of relevant experience and excellent communication skills. The position also offers competitive compensation, ranging from $18-20/hour, along with comprehensive benefits.