Customer Service & Rebate Processing Lead

Resource Innovations; United States; Remote; USD 24,796 - 27,552; Full time

Benefits offered by this job

Three weeks of paid vacation annually

401(k) retirement plan with employer match

Medical, dental and vision coverage

Job summary

Resource Innovations is hiring a Customer Service and Rebate Processing Supervisor to enhance their team in the United States. This role requires managing daily operations to achieve efficient processing of rebate applications and providing top-notch customer service.

The ideal candidate should have 2+ years of relevant experience and excellent communication skills. The position also offers competitive compensation, ranging from $18-20/hour, along with comprehensive benefits.

Qualifications

• 2+ years of previous Customer Service / Call Center experience required.
• Previous experience managing, coaching, and training others.

Responsibilities

• Manage daily staff activities for rebate applications processing.
• Train staff on program-specific procedures.
• Handle customer escalations and provide resolution.

Skills

Strong verbal and written communication

Detail oriented

Organizational skills

Self-motivation

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Resource Innovations is hiring a Customer Service and Rebate Processing Supervisor to enhance their team in the United States. This role requires managing daily operations to achieve efficient processing of rebate applications and providing top-notch customer service.

The ideal candidate should have 2+ years of relevant experience and excellent communication skills. The position also offers competitive compensation, ranging from $18-20/hour, along with comprehensive benefits.