Energy Efficiency Rebate & Data Entry Specialist

Resource Innovations; Utah; On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Three weeks paid vacation

Paid holidays

401(k) retirement plan with employer-m

Medical, dental and vision coverage

Parental leave

Employee assistance program

Commuter benefits

Job summary

Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for clients nationwide. This role supports the company’s mission to drive energy transformation and climate resilience while delivering accurate data handling and timely responses.

Ideal candidates have at least 6 months call-center experience, high accuracy in 10-key data entry, and proficiency with Word, Excel, and Access.

Qualifications

• High school diploma or equivalent.
• Must be able to work an 8-hour shift within 8am–6pm.
• Minimum 6+ months of related work experience in a call-center environment.
• Proficiency in 10-key data entry from keyboard.
• Experience with Word, Excel, and Access.

Responsibilities

• Provides basic troubleshooting and recommend solutions.
• Data Entry – enters data into various database applications.
• Receives data and sourcing documents, compiles, sorts, interprets and verifies data to be entered.
• Maintains filing system of applications, rebates and other supporting documents.
• Communicates effectively with other departments in servicing customers.
• Provides customer service activities such as responding to emails and phone calls.
• Delivers exceptional customer service and call handling in a customer-centric environment.
• Safeguards confidential customer information.
• May provide peer training to co-workers and support as assigned.

Skills

Data entry

Customer service

MS Office

Phone support

Communication

Education

High school diploma or equivalent

Tools

Word

Excel

Access

Job description

Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for clients nationwide. This role supports the company’s mission to drive energy transformation and climate resilience while delivering accurate data handling and timely responses.

Ideal candidates have at least 6 months call-center experience, high accuracy in 10-key data entry, and proficiency with Word, Excel, and Access.