Remote Customer Care & Rebate Processing Specialist

Resource Innovations; California; Remote; USD 33,000 - 40,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental and vision coverage

Paid vacation

Paid sick time

Paid holidays

Parental leave

Commuter benefits

Job summary

Resource Innovations is seeking a Customer Service / Data Entry Specialist to provide processing and customer support for multiple clients nationwide. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something to contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact.

Qualifications

• Minimum of a high school diploma or equivalent.
• 8-hour shift within 8:00–18:00 hours.
• 6+ months of related work experience in data entry or call center.
• Proficiency in 10-key data entry and MS Office programs.
• Excellent written and verbal communication skills.

Responsibilities

• Provides basic troubleshooting and recommends solutions.
• Data entry into database applications.
• Receives data and sourcing documents, compiles, sorts, interprets and verifies data.
• Maintains electronic and hard-copy filing system of applications and rebates.
• Communicates effectively with other departments and supports customers via email and phone.
• Safeguards confidential customer information.

Skills

10-key data entry

MS Word

MS Excel

MS Access

Attention to detail

Organizational skills

Multi-tasking

Written communication

Verbal communication

Customer service

Internet reliability

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

MS Access

Job description

Resource Innovations is seeking a Customer Service / Data Entry Specialist to provide processing and customer support for multiple clients nationwide. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something to contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact.