Customer Service & Rebate Processing Expert

Buoyant; Salt Lake City (UT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Vacation and holidays

401(k) retirement plan

Medical/Dental/Vision coverage

Parental leave

Employee assistance program

Commuter benefits

Job summary

Resource Innovations seeks a Customer Service and Rebate Processing Specialist to support multiple clients nationwide. The role emphasizes customer-centric service, data handling, and collaboration across departments, contributing to climate-focused energy solutions.

The position requires 6+ months of call center experience, 8-hour shifts (6am–6pm), and strong 10-key/Data entry skills, with MS Word/Excel proficiency and excellent communication.

Qualifications

• High school diploma or equivalent required.
• Minimum 6+ months of call center experience.
• Must be able to work 8-hour shift between 6 am and 6 pm.
• Proficiency in 10-key data entry and MS Office.
• Strong attention to detail and communication skills.

Responsibilities

• Provides basic troubleshooting and recommends solutions.
• Data entry into various database applications.
• Receives data and sourcing documents and verifies data.
• Communicates effectively with other departments and customers.
• Responds to emails and phone calls with excellent service.
• Safeguards confidential customer information.

Skills

Customer service

Data entry

10-key data entry

MS Word

MS Excel

Communication

Organization

Phone and email support

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Resource Innovations seeks a Customer Service and Rebate Processing Specialist to support multiple clients nationwide. The role emphasizes customer-centric service, data handling, and collaboration across departments, contributing to climate-focused energy solutions.

The position requires 6+ months of call center experience, 8-hour shifts (6am–6pm), and strong 10-key/Data entry skills, with MS Word/Excel proficiency and excellent communication.