Surgical Scheduling Specialist – Pre-Op & Patient Support

Northwestern Medicine Central DuPage Hospital; Winfield (IL); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Tuition reimbursement

Student loan repayment

Professional development

Wellbeing fund

401(k) matching

Medical, dental and vision coverage

Life insurance

Annual bonus

Paid time off and Holiday pay

Job summary

Northwestern Medicine Central DuPage Hospital in Winfield, IL is hiring a Patient Procedure Scheduler to manage scheduling for surgical and pre-operative procedures. You will register patients, verify insurance, obtain pre-certifications and guide patients on procedures.

This role may also support check-in/out and patient correspondence as needed. Ideal candidates have a High School diploma, 2 years of healthcare experience, and customer service experience; a Bachelor's degree or EMR experience

Qualifications

• Required: High School Diploma or GED equivalent.
• 2 years previous healthcare experience.
• Experience in a customer service role.
• Preferred: Bachelor's degree.
• Previous experience with an electronic medical records system.

Responsibilities

• Registers and schedules patients for surgical and pre-operative procedures.
• Inform patients of their financial responsibilities.
• Provide patients with surgical and procedural information and instructions as appropriate.
• Obtains and/or facilitates pre-certification as required.
• Maintains calendars and schedules related to surgical and pre-operative procedures.
• Answers all incoming patient inquiries.
• May perform other duties as assigned.

Education

High School Diploma or GED

2 years healthcare experience

Experience in a customer service role

Bachelor's degree

Electronic medical records system experience

Job description

Northwestern Medicine Central DuPage Hospital in Winfield, IL is hiring a Patient Procedure Scheduler to manage scheduling for surgical and pre-operative procedures. You will register patients, verify insurance, obtain pre-certifications and guide patients on procedures.

This role may also support check-in/out and patient correspondence as needed. Ideal candidates have a High School diploma, 2 years of healthcare experience, and customer service experience; a Bachelor's degree or EMR experience