Patient Services Specialist — Front Desk & Scheduling

Northwestern Medicine Central DuPage Hospital; Wheaton (IL); In loco; USD 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Tuition Reimbursement

Student Loan Repayment

Professional Development

Wellbeing Fund

401(k) Match

Medical/Dental/Vision Coverage

Life Insurance

Annual Salary Increase & Bonus

Paid Time Off & Holidays

Descrizione del lavoro

Northwestern Medicine Central DuPage Hospital is seeking a Patient Services Representative to greet patients, verify insurance, collect co-pays, register patients, and manage appointments. The role supports daily operations, liaises between patients and the practice, and upholds patient safety and confidentiality.

Ideal candidates have strong customer service experience, excellent communication, and basic medical terminology knowledge.

Competenze

• High school diploma or GED equivalent is required.
• 0–2 years of experience in a customer service role.

Mansioni

• Greet patients and verify insurance, collect co-pays and balances.
• Register patients and update demographics and company information.
• Answer phones and schedule appointments.
• Coordinate scheduling of outside testing.
• Serve as liaison between patient and practice.
• Ensure patient safety and confidentiality in daily work.
• Complete daily reconciliation reports for charges.
• Prepare charts for next-day appointments and file results.

Conoscenze

Customer service

Communication

Formazione

High school diploma or GED

Bachelor’s degree

Descrizione del lavoro

Northwestern Medicine Central DuPage Hospital is seeking a Patient Services Representative to greet patients, verify insurance, collect co-pays, register patients, and manage appointments. The role supports daily operations, liaises between patients and the practice, and upholds patient safety and confidentiality.

Ideal candidates have strong customer service experience, excellent communication, and basic medical terminology knowledge.