Surgical Scheduling Specialist & Patient Care Liaison

Northwesternmedicine; Winfield (IL); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

Northwestern Medicine is seeking a Patient Procedure Scheduler to manage scheduling for surgical and pre-operative procedures. The role includes registration, insurance verification, pre-certifications, and patient education on procedures.

Cross-training as a Patient Service Representative or Patient Liaison may occur to cover check-in/out or provider templates and patient correspondence. Requirements include a high school diploma or GED and 2 years in healthcare plus customer service

Competenze

• High School Diploma or GED required.
• At least 2 years of healthcare experience.
• Experience in a customer service role preferred.

Mansioni

• Registers and schedules patients for surgical and pre-operative procedures.
• Inform patients of their financial responsibilities.
• Provide patients with surgical and procedural information and instructions as appropriate.
• Obtains and/or facilitates pre-certification as required.
• Maintains calendars and schedules related to surgical and pre-operative procedures.
• Answers all incoming patient inquiries.
• May perform other duties as assigned.

Conoscenze

Healthcare experience

Customer service

Scheduling

Formazione

High School Diploma or GED

Bachelor's degree

Strumenti

Electronic Medical Records (EMR)

Descrizione del lavoro

Northwestern Medicine is seeking a Patient Procedure Scheduler to manage scheduling for surgical and pre-operative procedures. The role includes registration, insurance verification, pre-certifications, and patient education on procedures.

Cross-training as a Patient Service Representative or Patient Liaison may occur to cover check-in/out or provider templates and patient correspondence. Requirements include a high school diploma or GED and 2 years in healthcare plus customer service