Surgical Scheduler & Patient Care Coordinator

Yale New Haven Health Services Corp.; Greenwich (CT); On-site; USD 58,000 - 76,000; Full time

Job summary

Yale New Haven Health Services Corp. is seeking a Surgical Scheduler to manage surgical appointments for physicians and Advanced Practice Clinicians.

The role ensures registration, insurance authorization, and scheduling across clinics, ambulatory centers, and hospitals, while serving as a liaison between patients and medical staff. Successful candidates will have 2–3 years hospital or physician office scheduling experience, strong computer and EMR skills (EPIC), and excellent communication,

Qualifications

• High school diploma or GED is required.
• 2–3 years in hospital/physician office scheduling and insurance enrollment/billing.

Responsibilities

• Pre-Operative Tasks: schedule procedures with courteous and professional calls.
• Coordinates surgical procedures with Hospital Operating Rooms or Surgical Centers; verifies clearance.
• Post-Operative Follow Up Care: schedules follow-up appointments.
• Maintain HIPAA requirements.
• All other duties as assigned.
• May assist and/or perform chaperone duties for patient procedures as needed.

Skills

Interpersonal skills

Time management

Organizational skills

Communication

Problem solving

Detail oriented

Education

High school diploma or GED

Tools

Microsoft Office

EPIC EMR

Job description

Yale New Haven Health Services Corp. is seeking a Surgical Scheduler to manage surgical appointments for physicians and Advanced Practice Clinicians.

The role ensures registration, insurance authorization, and scheduling across clinics, ambulatory centers, and hospitals, while serving as a liaison between patients and medical staff. Successful candidates will have 2–3 years hospital or physician office scheduling experience, strong computer and EMR skills (EPIC), and excellent communication,