Part-time Patient Access & Scheduling Specialist

Yale NewHaven Health; Greenwich (CT); Presencial; USD 52 000 - 76 000; Tempo integral

Resumo da oferta

Yale NewHaven Health is seeking a Patient Financial Access Specialist - OP to manage patient scheduling, verify insurance, and update demographics across multiple systems. This role serves as the liaison between patients, physicians, and clinic staff to facilitate timely care and proper reimbursement.

You will work in outpatient settings, using Epic templates and scheduling complex procedures. Strong communication, attention to detail, and compassionate service are essential to ensure a positive

Qualificações

• High school diploma or GED; associate degree preferred.
• 2-3 years in customer service in hospital/physician office.
• Experience with registration, scheduling, and medical insurance/eligibility.
• Strong communication and ability to educate patients and families.
• Ability to multitask and manage workflow in a fast-paced setting.

Responsabilidades

• Process patient throughput and ensure third party payers receive required information.
• Accurately schedule follow-up physician appointments.
• Complete insurance entry and verify eligibility.
• Understand online eligibility and insurance systems; document in department systems.
• Handle complex appointment scheduling; maintain Epic templates.
• Collaborate with supervisor/manager for QA and coverage across departments.
• Provide training to staff and maintain professional behavior standards.

Conhecimentos

Customer service

Interpersonal skills

Multitasking

Training others

Problem solving

Formação académica

High school diploma or GED

Associate degree preferred

Ferramentas

Epic System

Epic Scheduling

Descrição da oferta de emprego

Yale NewHaven Health is seeking a Patient Financial Access Specialist - OP to manage patient scheduling, verify insurance, and update demographics across multiple systems. This role serves as the liaison between patients, physicians, and clinic staff to facilitate timely care and proper reimbursement.

You will work in outpatient settings, using Epic templates and scheduling complex procedures. Strong communication, attention to detail, and compassionate service are essential to ensure a positive