Surgical Practice Operations Manager (Multi-Site)

Highmark Health; Pittsburgh (Allegheny County); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Allegheny Health Network seeks a Practice Operations Manager to oversee multiple physician practices, ensuring efficient daily operations and effective front/back office coordination. You will supervise staff, drive budget decisions with leadership, and monitor revenue cycles and patient satisfaction metrics.

The role emphasizes quality improvement, regulatory compliance, and collaboration with physicians and health professionals to meet organization goals, with travel to different locations

Qualifications

• Bachelor’s degree or relevant experience as determined by the company.
• 3-5 years’ experience in physician practice setting with 2 years’ practice management experience.
• CPPM certification preferred.

Responsibilities

• Manages day-to-day operations of physician practice(s), including front and back office functions (20%).
• Supervises staff, hires, trains and conducts performance evaluations (20%).
• Develops the practice budget with the director; monitors financial metrics and revenue cycle processes (20%).
• Monitors patient satisfaction reports and addresses variances and complaints (10%).
• Leads quality and performance improvement initiatives; collaborates with physicians and leadership (10%).
• Ensures compliance with regulatory requirements (10%).
• Requires frequent travel to various practice locations.

Skills

Staff supervision

Budget management

Regulatory compliance

Education

Bachelor’s degree or relevant experience

CPPM certification (preferred)

Job description

Allegheny Health Network seeks a Practice Operations Manager to oversee multiple physician practices, ensuring efficient daily operations and effective front/back office coordination. You will supervise staff, drive budget decisions with leadership, and monitor revenue cycles and patient satisfaction metrics.

The role emphasizes quality improvement, regulatory compliance, and collaboration with physicians and health professionals to meet organization goals, with travel to different locations