Physician Practice Operations Leader

Allegheny Health Network; Gibsonia (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Job summary

Allegheny Health Network is seeking an experienced Operations Manager to oversee the daily operations of one or two physician offices or a single ambulatory surgery center. You will supervise staff, coordinate front- and back-office activities, and drive quality and financial performance in collaboration with physicians and leadership.

Responsibilities include monitoring patient satisfaction, ensuring regulatory compliance, interviewing and training staff, and implementing disciplinary actions

Qualifications

• Associate's Degree or equivalent combination of education and/or experience.
• 1-3 years’ experience in a practice/healthcare setting or equivalent combination of education and experience.
• Preferred: Certified Physician Practice Manager (CPPM).

Responsibilities

• Manages the day to day operations of the physician practice, including front and back office functions, or ambulatory surgery center.
• Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations.
• Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited.
• Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice/ambulatory surgery center goals.
• Ensures compliance with all regulatory requirements.
• Performs other duties as assigned or required.

Skills

Staff supervision

Problem solving

Disciplinary action

Regulatory compliance

Interpersonal communication

Education

Associate's degree or equivalent

Job description

Allegheny Health Network is seeking an experienced Operations Manager to oversee the daily operations of one or two physician offices or a single ambulatory surgery center. You will supervise staff, coordinate front- and back-office activities, and drive quality and financial performance in collaboration with physicians and leadership.

Responsibilities include monitoring patient satisfaction, ensuring regulatory compliance, interviewing and training staff, and implementing disciplinary actions