Multi-Site Practice Manager — Operations & Growth

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Job summary

Allegheny Health Network is seeking an Operations Manager to oversee the day-to-day operations of physician practices across multiple locations. The role includes front and back office oversight, staff supervision, budgeting, and ensuring regulatory compliance.

The ideal candidate will have 3–5 years of physician practice management experience, with a preference for CPPM certification and experience overseeing multiple sites. This position requires travel to various locations in the region.

Qualifications

• Minimum Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
• 3-5 years' experience in physician practice setting with 2 years' practice management experience.
• Preferred experience managing multiple sites.
• CPPM (Certified Physician Practice Manager) certification.

Responsibilities

• Manages the day to day operations of the physician practice(s), including front and back office functions.
• Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires and trains staff and conducts performance evaluations.
• In conjunction with the director, develops the practice budget and monitors key financial and revenue cycle metrics.
• Responsible for monitoring patient satisfaction reports and addressing patient complaints.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
• Ensures compliance with all regulatory requirements.
• Requires frequent travel to various practice locations.

Education

Bachelor's degree

CPPM (Certified Physician Practice Manager) certification

Job description

Allegheny Health Network is seeking an Operations Manager to oversee the day-to-day operations of physician practices across multiple locations. The role includes front and back office oversight, staff supervision, budgeting, and ensuring regulatory compliance.

The ideal candidate will have 3–5 years of physician practice management experience, with a preference for CPPM certification and experience overseeing multiple sites. This position requires travel to various locations in the region.