Surgical Office Coordinator – Patient & Admin Lead

Beth Israel Lahey Health; Exeter (NH); Hybrid; USD 24,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health in Exeter, NH, is seeking a Medical Office Coordinator for General Surgery. You will support physician practice, clinical staff and patients with scheduling, check-in/out, referrals, data entry and records maintenance. This role requires strong customer service, accurate billing support and insurance eligibility verification.

Typical day includes greeting patients, collecting co-pays, posting payments, and coordinating referrals. 40-hour day shift, full-time.

Qualifications

• High school diploma or equivalent.
• 1-3 years experience in customer service environment.
• BCLS certification within 6 months of hire.

Responsibilities

• Greet and assist patients with check-in/check-out and scheduling.
• Answer telephones, take messages, and direct inquiries to the right team.
• Collect co-pays and patient balances; verify insurance eligibility.
• Post payments and adjustments; balance daily journal and batches.
• Prepare and deliver bank deposits as needed; support medical records.
• Coordinate referrals and assign patients to providers and care teams.

Skills

Customer service

Communication

Education

High school diploma

BCLS within 6 months

Job description

Beth Israel Lahey Health in Exeter, NH, is seeking a Medical Office Coordinator for General Surgery. You will support physician practice, clinical staff and patients with scheduling, check-in/out, referrals, data entry and records maintenance. This role requires strong customer service, accurate billing support and insurance eligibility verification.

Typical day includes greeting patients, collecting co-pays, posting payments, and coordinating referrals. 40-hour day shift, full-time.