Patient-Focused Medical Office Coordinator

Beth Israel Lahey Health, Inc.; Exeter, Northern (NH, KY); Hybrid; USD 24,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health's Exeter Hospital is seeking a diligent Office Coordinator to support the front desk and clinical staff in Exeter, NH. You will handle phones, greet patients, manage appointments, and assist with medical records and data entry.

The role emphasizes accuracy in scheduling, billing support, and patient communications, with daily tasks spanning mail handling, filing, and basic reporting using Excel and EMR systems.

Qualifications

• High school graduate or equivalent.
• 1 year experience.
• 1-3 years experience in customer service environment.

Responsibilities

• Greet and assist patients at front desk.
• Schedule patient appointments; check-in/out.
• Answer and direct calls; referrals with physician direction.
• Review and distribute interoffice/external mail; order supplies.
• Enter patient data into EMR; track vaccines and tests.
• Collect payments; assist billing with charges.
• Create and maintain filing system; retrieve records.
• Generate reports using company software and Excel.

Skills

Customer service

Phone handling

Data entry

Scheduling

Billing

Education

High school diploma or equivalent

Tools

EMR software

Excel

Billing software

Job description

Beth Israel Lahey Health's Exeter Hospital is seeking a diligent Office Coordinator to support the front desk and clinical staff in Exeter, NH. You will handle phones, greet patients, manage appointments, and assist with medical records and data entry.

The role emphasizes accuracy in scheduling, billing support, and patient communications, with daily tasks spanning mail handling, filing, and basic reporting using Excel and EMR systems.