Medical Office Coordinator: Patient Services & Scheduling

Beth-Israel-Lahey-Health; Exeter (NH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Exeter Hospital, part of Beth Israel Lahey Health, is seeking a Front Office Assistant to deliver patient-focused service and support the practice with phones, medical records, data entry, billing, and scheduling.

You will greet patients, manage check-ins/outs, coordinate referrals, process payments, and assist with billing and reporting using Excel and EMR systems. Onsite parking is provided; day shift with weekend rotation.

Qualifications

• High school graduate or equivalent required.
• 1 year of experience in a customer service environment preferred.
• Experience in front-office or medical office settings is a plus.

Responsibilities

• Greets and assists patients, checks in/out and schedules appointments.
• Answers and directs incoming calls, provides referrals as needed.
• Manages mail, supplies, and assists billing with entry of charges and AR.
• Performs date entry of patient information, vaccines and tests in EMR.
• Generates reports and maintains filing systems; scans records to EMR.

Skills

Customer service

Phone handling

Data entry

Education

High School Diploma

Tools

Excel

EMR systems

Job description

Exeter Hospital, part of Beth Israel Lahey Health, is seeking a Front Office Assistant to deliver patient-focused service and support the practice with phones, medical records, data entry, billing, and scheduling.

You will greet patients, manage check-ins/outs, coordinate referrals, process payments, and assist with billing and reporting using Excel and EMR systems. Onsite parking is provided; day shift with weekend rotation.