Patient Services Lead — Clinic Office Coordinator

Beth Israel Lahey Health; Exeter (NH); On-site; USD 42,000 - 48,000; Full time

Job summary

Exeter Hospital, part of Beth Israel Lahey Health, is seeking a dedicated front desk administrator to support the practice with patient scheduling, check-in/out, and billing-related data entry. This full-time day shift role is based at Exeter Hospital in New Hampshire.

Requirements include a high school diploma and 1 year of customer service experience; 1–3 years in a healthcare or similar environment is preferred.

Qualifications

• High school diploma or equivalent.
• 1 year experience; 1-3 years in a customer service environment preferred.
• Strong communication and multitasking skills.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Schedule patient appointments and manage check-in/check-out.
• Handle phone calls and direct inquiries to appropriate staff.
• Assist billing with basic data entry and claims related tasks.

Skills

Customer service

Data entry

Phone handling

Scheduling

Education

High School Diploma

Tools

EMR/EHR software

Job description

Exeter Hospital, part of Beth Israel Lahey Health, is seeking a dedicated front desk administrator to support the practice with patient scheduling, check-in/out, and billing-related data entry. This full-time day shift role is based at Exeter Hospital in New Hampshire.

Requirements include a high school diploma and 1 year of customer service experience; 1–3 years in a healthcare or similar environment is preferred.