Primary Care Medical Office Coordinator — Day Shift

Beth Israel Lahey Health; Exeter (NH); On-site; USD 38,000 - 54,000; Full time

Job summary

Core Physicians, part of Beth Israel Lahey Health, is seeking a Medical Office Coordinator in Exeter, NH. This full-time Day Shift (Mon-Fri, 7:30a-4:30p) role provides administrative support to the physician practice, clinical staff, and patients, including scheduling, inquiries, referrals, data entry, and medical records support.

You will maintain office supplies, handle daily banking, collect co-pays and balances, verify insurance, and help ensure accurate demographics and smooth patient flow

Qualifications

• 1-3 years experience in a customer service environment.
• BCLS within 6 months of hire.
• High school graduate or equivalent.

Responsibilities

• Greets patients, checks in/out, schedules patients, answers phones and messages.
• Collects co-pays and balances, verifies insurance, updates demographics.
• Posts payments/adjustments; balances daily journal; may deliver deposits.
• May mentor and train new staff.
• Provides patient referrals or ensures referrals are obtained for visits.
• Assigns new patients to a provider and care team; ensures continuity of care.
• Follows standard work protocols; may reconcile orders and referrals.
• Maintains patient confidentiality and a therapeutic environment.
• Provides coverage for other Core offices as requested.
• Other duties as assigned

Skills

Customer service

Scheduling

Data entry

Medical office support

Education

High school diploma or equivalent

Job description

Core Physicians, part of Beth Israel Lahey Health, is seeking a Medical Office Coordinator in Exeter, NH. This full-time Day Shift (Mon-Fri, 7:30a-4:30p) role provides administrative support to the physician practice, clinical staff, and patients, including scheduling, inquiries, referrals, data entry, and medical records support.

You will maintain office supplies, handle daily banking, collect co-pays and balances, verify insurance, and help ensure accurate demographics and smooth patient flow