Surgical Administrative Specialist – Acute Care

Beth Israel Lahey Health; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Support professional to assist physicians in clinical practice, academic and research roles, handling scheduling, patient communications, and billing processes.

The role requires 1-3 years of related experience, a high school diploma or GED (associate degree preferred), proficiency with Microsoft Office, and strong written and oral communications. This is an on-site role with a pay range of $21.00 to $28.26 per hour.

Qualifications

• High School diploma or GED required; Associate’s degree preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based apps and Microsoft Office.

Responsibilities

• Answers and screens telephone calls, takes messages, and directs callers.
• Greets and directs patients, families, visitors and staff with professionalism.
• Schedules patient appointments and coordinates ancillary appointments.
• Updates patient demographics and insurance information; obtains referrals.
• Handles billing tickets, collects co-pays, and reconciles daily collections.
• Maintains physicians’ schedules, transcribes letters and notes as needed.
• Notifies and reminds patients of appointments; ensures confidentiality.

Skills

Written communications

Oral communications

Customer service

Teamwork

Problem solving

Knowledge of policies

Education

High School diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an Administrative Support professional to assist physicians in clinical practice, academic and research roles, handling scheduling, patient communications, and billing processes.

The role requires 1-3 years of related experience, a high school diploma or GED (associate degree preferred), proficiency with Microsoft Office, and strong written and oral communications. This is an on-site role with a pay range of $21.00 to $28.26 per hour.