Support Lead: Customer Experience & Store Ops

Five Below Inc; Jasper (IN); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Health coverage

Wellness programs

Employee discount

Job summary

Five Below Inc. is seeking an assistant manager to lead crew members, train staff, and ensure a fast, friendly checkout experience. You will oversee daily operations, assist with stocking, and act as Manager on Duty when needed.

The role requires at least 1 year of management experience and strong communication skills. Join a fast-paced, high-energy team and help drive sales while maintaining a welcoming store environment.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and think creatively.

Responsibilities

• Wowing the Customer through personal contact and fast, friendly checkout experience.
• Oversee daily activities of store associates and ensure excellent customer service.
• Assist with receiving, unpacking, and stocking to keep sales floor current.
• Act as Manager on Duty, handling store operations and staff issues.
• Open/close procedures including cash handling and security.

Skills

Leading teams

Customer service

Multi-tasking

Verbal communication

Education

High School Diploma or equivalent

Tools

POS system

Job description

Five Below Inc. is seeking an assistant manager to lead crew members, train staff, and ensure a fast, friendly checkout experience. You will oversee daily operations, assist with stocking, and act as Manager on Duty when needed.

The role requires at least 1 year of management experience and strong communication skills. Join a fast-paced, high-energy team and help drive sales while maintaining a welcoming store environment.