Store Operations & Customer Experience Lead

Five Below; Iowa (LA); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Employee discounts

Job summary

Five Below is seeking a Store Crew Leader to help deliver fast, friendly checkout experiences, supervise daily activities, and train associates at a busy location. You will assist with receiving, organizing stock, and maintaining store standards.

You will act as Manager on Duty when needed, handle opening/closing procedures, and support onboarding. This role emphasizes sales growth, cost control, and teamwork with the store leadership team.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills, both verbal and written.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Ensures guests have a fast, friendly checkout experience and trains crew on customer service.
• Oversees daily store activities and helps ensure high standards of customer service.
• Assists with stocking and organizing new merchandise on the sales floor.
• Acts as Manager on Duty when needed, handling store operations and staff.
• Manages opening/closing procedures, cash handling, and security.
• Supports onboarding and training of associates to improve performance.
• Drives sales and controls expenses through merchandising and service quality.
• Partners with store leadership on merchandising and recovery processes.
• Performs routine store maintenance and cleanliness tasks.

Skills

High School Graduate

College experience preferred

People management

Verbal & written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School Diploma or equivalent

Job description

Five Below is seeking a Store Crew Leader to help deliver fast, friendly checkout experiences, supervise daily activities, and train associates at a busy location. You will assist with receiving, organizing stock, and maintaining store standards.

You will act as Manager on Duty when needed, handle opening/closing procedures, and support onboarding. This role emphasizes sales growth, cost control, and teamwork with the store leadership team.