Part-Time Store Lead: Customer Experience & Ops

Five Below; Mobile (AL); On-site; USD 15,000 - 19,000; Part time

Job summary

Five Below is seeking a Store Manager on Duty to oversee daily operations and ensure a fast, friendly checkout experience. The ideal candidate has at least 1 year of management experience and strong communication and multi-tasking skills.

You will manage opening/closing, cash handling, stock organization, and staff coaching, contributing to merchandising and customer service excellence in a fast-paced retail environment.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and think creatively.

Responsibilities

• Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the BEST customer service experience; ensuring that each guest has a fast, friendly check out experience.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Partners with the entire store leadership team in merchandising procedures and World Recovery.
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

Skills

Management

Customer Service

Communication

Multi-tasking

Creativity

Education

High School Graduate

College experience preferred

Job description

Five Below is seeking a Store Manager on Duty to oversee daily operations and ensure a fast, friendly checkout experience. The ideal candidate has at least 1 year of management experience and strong communication and multi-tasking skills.

You will manage opening/closing, cash handling, stock organization, and staff coaching, contributing to merchandising and customer service excellence in a fast-paced retail environment.