Supplier Invoice Resolution Specialist

WESCO; Memphis (TN); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Wesco is seeking a Specialist - Customer Care to join its centralized team focused on supplier invoice resolution. You will investigate discrepancies between purchase orders and supplier invoices and support Accounts Payable with resolutions and offsetting transactions.

You will collaborate across Sales, Operations, Inventory Management and AP to resolve payables issues, manage a high volume of discrepancies across branches, and travel up to 25% as needed.

Formación

• High School Degree or Equivalent required; Associates’ Degree preferred
• 1 year of related experience required; 3 years preferred
• 1 year of Oracle or other large integrated financial system experience is preferred
• Accounting knowledge strongly preferred, including understanding of income statements, general ledger accounts, balance sheets, sales, and margin, etc.
• Strong Microsoft Excel experience is preferred
• Time management skills required, including ability to prioritize customer issues and resolve with positive outcomes
• Solid interpersonal skills to work in a diverse environment
• Able to communicate effectively both verbally and in writing
• Able to work well under pressure
• Strong attention to detail
• Able to deal with people tactfully and professionally
• Computer literate, including MS Word, Excel and e-mail
• Ability to travel up to 25%

Responsabilidades

• Assist with research and resolution on supplier invoice discrepancies with little supervision
• Assist with resolution of discrepancies and processing offsetting transactions to ensure complete resolution
• Supplier invoice resolution subject matter expert for the field (Sales and Operations)
• Provide support between Sales, Operations, Inventory Management, and Accounts Payable to resolve payables issues
• Organize and manage large volume of discrepancies across branches and escalate to field management as necessary

Conocimientos

Excel skills

Communication

Time management

Attention to detail

Travel flexibility

Educación

High School Diploma

Associates degree preferred

US degree standard equivalent

Herramientas

Oracle

Descripción del empleo

Wesco is seeking a Specialist - Customer Care to join its centralized team focused on supplier invoice resolution. You will investigate discrepancies between purchase orders and supplier invoices and support Accounts Payable with resolutions and offsetting transactions.

You will collaborate across Sales, Operations, Inventory Management and AP to resolve payables issues, manage a high volume of discrepancies across branches, and travel up to 25% as needed.