Supplier Invoice Resolution Specialist - Cross-Functional

Wesco; EE. UU.; Presencial; USD 52.000 - 66.000; Jornada completa

Descripción de la vacante

Wesco's Centralized Customer Care team is seeking a Specialist - Customer Care to support supplier invoice resolution. You will research discrepancies between purchase orders and supplier invoices and assist Accounts Payable with resolution and offsetting transactions.

You will collaborate with Sales, Operations, Inventory Management, and AP to resolve payables issues, manage a high volume of discrepancies across branches, and communicate outcomes to field management.

Formación

• High School Diploma or Equivalent required; Associates' Degree preferred.
• 1 year of related experience required; 3 years preferred.
• 1 year of Oracle or other large integrated financial system experience preferred.
• Accounting knowledge strongly preferred (P&L, GL, balance sheets, margins).
• Strong Microsoft Excel experience preferred.

Responsabilidades

• Assist with research and resolution on supplier invoice discrepancies with little supervision.
• Assist with resolution of discrepancies and processing offsetting transactions to ensure complete resolution.
• Be the supplier invoice resolution subject matter expert for Sales and Operations.
• Provide cross-functional support between Sales, Operations, Inventory Management, and Accounts Payable.
• Organize and manage a large volume of discrepancies across branches and escalate as needed.

Conocimientos

Time management

Interpersonal skills

Written and verbal communication

Attention to detail

Working under pressure

Professionalism

Educación

High School Diploma or Equivalent

Associates' Degree / College Diploma

Herramientas

Oracle or other financial system

Microsoft Excel

Descripción del empleo

Wesco's Centralized Customer Care team is seeking a Specialist - Customer Care to support supplier invoice resolution. You will research discrepancies between purchase orders and supplier invoices and assist Accounts Payable with resolution and offsetting transactions.

You will collaborate with Sales, Operations, Inventory Management, and AP to resolve payables issues, manage a high volume of discrepancies across branches, and communicate outcomes to field management.