Supplier Invoice Resolution Specialist

WESCO; Chicago (IL); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Wesco is seeking a Specialist - Customer Care to operate within the Centralized Customer Care team, focusing on supplier invoice resolution. The role supports Accounts Payable in resolving variances between purchase orders and supplier invoices, and may process offsetting transactions under Wesco policies and procedures.

You will work with Sales, Operations, and Inventory Management to research payables issues, communicate outcomes, and manage a high volume of discrepancies across branches,

Formación

• High School Degree or Equivalent required; Associates’ Degree preferred.
• 1 year of related experience required; 3 years preferred.
• 1 year of Oracle or other large integrated financial system experience is preferred.
• Accounting knowledge strongly preferred (income statements, GL, balance sheets, sales, margin).
• Strong Microsoft Excel experience preferred.
• Ability to travel up to 25%.
• Able to communicate effectively verbally and in writing.

Responsabilidades

• Assist with research and resolution on supplier invoice discrepancies with little supervision.
• Assist with resolution of discrepancies and processing offsetting transactions.
• Serve as subject matter expert for supplier invoice resolution across Sales, Operations, Inventory Management, and Accounts Payable.
• Coordinate with Sales, Operations, Inventory Management, and AP to resolve payables issues and communicate resolutions.
• Organize and manage large volumes of discrepancies across multiple branches and escalate as needed.

Conocimientos

Time management

Interpersonal skills

Verbal and written communication

Attention to detail

Pressure handling

Educación

High School Diploma or equivalent

Associates’ Degree preferred

Herramientas

Oracle

Microsoft Excel

Microsoft Word

Email clients/Outlook

Descripción del empleo

Wesco is seeking a Specialist - Customer Care to operate within the Centralized Customer Care team, focusing on supplier invoice resolution. The role supports Accounts Payable in resolving variances between purchase orders and supplier invoices, and may process offsetting transactions under Wesco policies and procedures.

You will work with Sales, Operations, and Inventory Management to research payables issues, communicate outcomes, and manage a high volume of discrepancies across branches,