Subscription Renewals Specialist – Inside Sales

United States Digital Space LLC; United States; Hybrid; USD 44,000 - 67,000; Full time

Benefits offered by this job

Employee stock purchase plan (ESPP)

Compensation package

Professional development

Job summary

United States Digital Space LLC is seeking a Subscription Renewals Sales Representative to drive renewal revenue within a defined territory. This inside sales role relies on proactive engagement via phone, video conferencing, and email to renew customers and expand revenues.

You will collaborate with Field Sales, CSMs, Partners, and Distributors to align strategies, upsell, and ensure value realization. The position requires 4+ years in renewal/inside sales, fluency in Italian/English, and

Qualifications

• Minimum 4 years’ experience in renewal sales or inside sales.
• A consultative sales approach and energetic, self-starting mindset.
• Proven ability to drive high transaction volumes and increase sales revenue.
• Excellent verbal and written communication skills to engage customers effectively.
• Results-driven with strong analytical and negotiation skills.
• Comfortable working in a collaborative, team-oriented environment.
• Demonstrated ability to manage territories, forecasting and deal execution.
• Experience with Salesforce (SFDC) is highly preferred.
• Fluency in Italian/English (written and verbal) at a professional business level.

Responsibilities

• Customer Engagement: Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
• Renewal Scoping: Assess current and future customer environments, presenting multi-year subscription renewal options.
• Upsell and Cross-Sell: Identify and close additional opportunities during renewal discussions.
• Collaboration: Partner with Field Sales Account Executives, CSMs, Partners, and Distributors to align strategies and deliver seamless experiences.
• Conflict Resolution: Navigate challenging situations with professionalism and gain buy-in.
• Process Improvement: Contribute to new processes and innovations in a results-driven framework.
• Follow-Through: Complete all follow-up actions from meetings to ensure customer satisfaction and successful deal closure.

Skills

Communication Skills

Research and Prospecting

Resilience and Persistence

Relationship Building

Time Management

Objection Handling

Adaptability

Goal-Oriented Mindset

Closing Skills

Tools

SFDC

Job description

United States Digital Space LLC is seeking a Subscription Renewals Sales Representative to drive renewal revenue within a defined territory. This inside sales role relies on proactive engagement via phone, video conferencing, and email to renew customers and expand revenues.

You will collaborate with Field Sales, CSMs, Partners, and Distributors to align strategies, upsell, and ensure value realization. The position requires 4+ years in renewal/inside sales, fluency in Italian/English, and