Remote Renewal Account Executive - SaaS Growth & Retention

1000 Pitney Bowes Inc; North Carolina; Hybrid; USD 25,000 - 35,000; Full time

Job summary

Pitney Bowes is seeking a Renewal Account Executive within the Digital Shipping Solutions team to drive client retention and contribute to ARR goals. This is a remote Inside Sales role for qualified candidates in the United States. Visa sponsorship is not available.

You will manage a portfolio, generate quotes, process orders, and close renewals by phone or virtual meetings, while documenting activities in Salesforce and navigating renewal requirements.

Qualifications

• Direct experience interacting with clients in sales capacity.
• Comfortably initiating 40-60 outbound sales calls at a mid-level volume.
• Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions.
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
• Proficient with Salesforce CRM tools.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.

Responsibilities

• Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through proactive 40 - 60 daily outbound calling.
• Generating quotes, closing activities, and processing order information to retain core revenue.
• Present and close renewal opportunities virtually or by phone with existing clients.
• Navigate the requirements and regulations associated with renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.
• Perform additional duties as assigned.

Skills

Inside Sales

SaaS sales

Account management

Client retention

Cold calling

Tools

Salesforce CRM

Job description

Pitney Bowes is seeking a Renewal Account Executive within the Digital Shipping Solutions team to drive client retention and contribute to ARR goals. This is a remote Inside Sales role for qualified candidates in the United States. Visa sponsorship is not available.

You will manage a portfolio, generate quotes, process orders, and close renewals by phone or virtual meetings, while documenting activities in Salesforce and navigating renewal requirements.