Studio Operations & Experience Lead

Lucid Motors; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Lucid Motors seeks an effective Studio Manager to directly lead and develop a high-performing team within the Lucid studio, shaping the customer journey from reservation to delivery. You will set coaching priorities, ensure consistent product knowledge across the team, and drive excellence in guest experiences while coordinating daily studio operations.

The role requires hands-on leadership, strong communication, and a passion for electric vehicles, with focus on process optimization and staff

Qualifications

• 4-8 years of related professional experience.
• A Bachelor’s degree or equivalent in business, marketing or related discipline.
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape.
• Excellent communication, leadership and organizational skills.
• Penchant for nurturing and leading exceptional customer-oriented teams.
• Willingness to be hands-on with all Studio operations.
• Understanding of the importance of data.
• Sales driven and team oriented.

Responsibilities

• Coach and motivate the team to meet test drives, delivery, and productivity goals.
• Demonstrate leadership by role-playing and having an active presence in customer-facing locations.
• Train and develop team on Lucid products and delivery processes.
• Analyze data to determine optimal business strategies.
• Set individual goals for your team, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals.
• Ensure the team is fluent in all aspects of Lucid product knowledge and relevant automotive industry offerings, and competitive landscape.

Skills

Leadership

Customer service

Data analysis

CRM familiarity

Education

Bachelor’s degree

Tools

CRM software

Scheduling tools

Job description

Lucid Motors seeks an effective Studio Manager to directly lead and develop a high-performing team within the Lucid studio, shaping the customer journey from reservation to delivery. You will set coaching priorities, ensure consistent product knowledge across the team, and drive excellence in guest experiences while coordinating daily studio operations.

The role requires hands-on leadership, strong communication, and a passion for electric vehicles, with focus on process optimization and staff