Studio Experience & Operations Lead

Lucid Motors; King of Prussia (PA); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Lucid Motors, a leader in electric mobility, seeks a Studio Manager to directly manage and develop a team, deliver the Lucid brand experience, and optimize studio operations. You will report to the Market Leader, guide staff, and ensure exceptional guest interactions while meeting studio targets in a fast-paced environment.

You will lead training on Lucid products and delivery processes, drive data-informed decisions, and maintain a seamless customer journey from reservation to delivery,

Formación

• Experience leading studio or retail teams in a fast-paced environment.
• Strong communication and organizational skills.
• Hands-on leadership with a focus on delivering a premium customer experience.
• Comfort with data to drive business decisions.
• Sales-driven mindset and ability to build and manage a pipeline.

Responsabilidades

• Coach and motivate the team to meet test drives, delivery, and productivity goals.
• Demonstrate leadership by active presence in customer locations and coaching.
• Train teams on Lucid products and delivery processes.
• Analyze data to determine optimal business strategies.
• Set goals and manage routines to build pipeline and ownership.

Conocimientos

Leadership

Customer service

Operations management

CRM

Team coaching

Sales focus

Data analysis

Time management

Educación

Bachelor's degree

Herramientas

CRM tools

Descripción del empleo

Lucid Motors, a leader in electric mobility, seeks a Studio Manager to directly manage and develop a team, deliver the Lucid brand experience, and optimize studio operations. You will report to the Market Leader, guide staff, and ensure exceptional guest interactions while meeting studio targets in a fast-paced environment.

You will lead training on Lucid products and delivery processes, drive data-informed decisions, and maintain a seamless customer journey from reservation to delivery,