Studio Experience Lead - Luxury EV Sales

Lucid Motors; Newark (CA); On-site; USD 103,000 - 129,000; Full time

Job summary

Lucid Motors in Newark, CA is seeking a Studio Manager to directly manage, coach, develop and support a sales team, delivering the Lucid ownership experience. You will report to the Market Leader and drive studio processes to achieve sales targets.

The role requires 2-5 years of customer-facing experience, luxury retail exposure, and Salesforce proficiency, with a Bachelor’s degree or equivalent. Expect evening/weekend availability and a dynamic studio environment.

Qualifications

• 2-5 years of customer facing professional experience.
• Excellent interpersonal and organizational skills with the ability to relentlessly prioritize and problem solve
• Comfortable navigating ambiguity
• Experience in a luxury retail or hospitality environment preferred.
• Experience with Salesforce or equivalent CRM system.

Responsibilities

• Manage a pipeline of deliveries through regular communication with Sales Specialist to align on delivery readiness
• Conduct pre-delivery conversations with customers to confirm delivery details and set clear expectations
• Guide customers through key features and functions of their Lucid vehicle and tailor the experience to their needs
• Conduct post-delivery conversations with customers to address any questions which may arise after the day of delivery
• Represent Lucid by articulating our technological, design, and quality advantages over competitors to benefit the customer’s purchasing decision

Skills

Interpersonal skills

Sales leadership

Education

Bachelor’s degree or equivalent in business/sales

Tools

Salesforce

Job description

Lucid Motors in Newark, CA is seeking a Studio Manager to directly manage, coach, develop and support a sales team, delivering the Lucid ownership experience. You will report to the Market Leader and drive studio processes to achieve sales targets.

The role requires 2-5 years of customer-facing experience, luxury retail exposure, and Salesforce proficiency, with a Bachelor’s degree or equivalent. Expect evening/weekend availability and a dynamic studio environment.