Studio Brand Ambassador & Customer Experience Lead

Lucid Motors; King of Prussia (PA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Sick leave

Résumé du poste

Lucid Motors is seeking Studio Associates in King of Prussia to deliver exceptional, personalized customer experiences in our studio environments. You will welcome guests, gauge needs, and articulate Lucid benefits while guiding prospects through early journey steps and test drives.

Ideal candidates demonstrate strong communication, empathy, reliability, and a passion for electric vehicles. A flexible schedule, including weekends, is required to support events and daily operations.

Qualifications

• Completed or working towards Bachelor's degree preferred.
• Excellent oral and written communication, empathy and active listening.
• Ability to deliver outstanding customer experiences in a fast-paced retail environment.
• Conscientious, responsible and reliable.
• Curiosity and passion about electric vehicles and premium market.
• CRM familiarity a plus; flexible with hours including weekends.

Responsabilités

• Deliver exceptional, personalized customer interactions as Lucid Ambassador.
• Greet guests, demonstrate product excitement and assess needs.
• Maintain a robust customer pipeline and record interactions in CRM.
• Conduct test drives and articulate points of interest.
• Explain Lucid benefits and build brand engagement.
• Lead capture and progression through the Lucid journey.
• Assist with daily studio operations and local marketing events.

Connaissances

People skills

Communication

Empathy

Active listening

Customer experience

Reliability

EV curiosity

CRM familiarity

Flexibility

Driver’s license

Formation

Bachelor's degree

Outils

Salesforce

Description du poste

Lucid Motors is seeking Studio Associates in King of Prussia to deliver exceptional, personalized customer experiences in our studio environments. You will welcome guests, gauge needs, and articulate Lucid benefits while guiding prospects through early journey steps and test drives.

Ideal candidates demonstrate strong communication, empathy, reliability, and a passion for electric vehicles. A flexible schedule, including weekends, is required to support events and daily operations.