Studio Membership Sales & Guest Experience Lead

BODYROK Tampa Bay; Tennessee; On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Unlimited commission

4x/month membership

40% off merchandise

Job summary

BODYROK Nashville studios are seeking a Studio Advisor to deliver exceptional guest experiences, drive membership and package sales, and help maintain a welcoming studio environment. The role combines check-in, service, and sales responsibilities in a fast-paced fitness setting.

You will greet members, assist with inquiries, promote memberships, process transactions, and keep the front desk and studio clean and organized while meeting personal sales targets. Weekend shifts are required.

Qualifications

• High School Diploma or GED required.
• Competitive drive to succeed in commission sales and performance-based culture.
• Excellent customer service skills.
• Knowledge of sales practices and techniques.
• Independent, self-starter with strong organizational skills.
• Basic computer skills.
• Strong communication skills both oral and written.
• Organized and detail-oriented.
• Friendly, warm, compassionate, and welcoming personality.
• Easy to talk to and comfortable around new people.
• Must be available to work either a weekly Saturday or a Sunday shift.

Responsibilities

• Member and Guest Check-in Compliance: Greet all incoming members and guests; Ensure all check-in procedures are followed; Thank guests for coming as they exit.
• Sales: Create new business internally through member promotions, referrals, and inquiries; Promote specials to current and future guests; Reach out to existing and potential members via email for sales opportunities; Reconcile and report all incoming and outgoing transitions; Successfully attain personal sales revenue targets.
• Customer Service & Operations: Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities; Handle member service issues to include changes of address, electronic funds setup or change, and billing questions; Update logs; Promote and sell merchandise; Keep front desk tidy; Perform cleaning duties; Follow up with enrolled members; Provide high-level customer service.

Skills

Customer service

Sales

Communication

Organization

Basic computer skills

People skills

Availability weekends

Education

High School Diploma or GED

Tools

MindBody software

Job description

BODYROK Nashville studios are seeking a Studio Advisor to deliver exceptional guest experiences, drive membership and package sales, and help maintain a welcoming studio environment. The role combines check-in, service, and sales responsibilities in a fast-paced fitness setting.

You will greet members, assist with inquiries, promote memberships, process transactions, and keep the front desk and studio clean and organized while meeting personal sales targets. Weekend shifts are required.