Studio Membership Advisor – Wellness & Member Experience

Club Pilates; Winston-Salem (NC); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Club Pilates in Winston-Salem, NC is seeking a Front Desk/Sales Associate to be the first point of contact for members and guests. You will drive membership sales, deliver outstanding service, and help create a welcoming studio atmosphere.

In this fast-paced role you will balance sales activities with studio operations, assist with scheduling, member requests, and community outreach, while representing Club Pilates and Aligned Fitness Holdings with professionalism.

Qualifications

• Strong customer service and communication skills are required.
• Ability to build rapport and establish trust with diverse individuals.
• Experience with scheduling systems and basic computer applications.
• Familiarity with CRM systems is a plus.

Responsabilités

• Generate membership sales through outreach, follow-ups, and relationship building.
• Conduct consultations to understand fitness goals and suggest options.
• Promote Intro Classes to convert prospects into members.
• Maintain documentation of sales activities and member interactions.
• Support daily studio operations and keep a welcoming environment.
• Assist with opening/closing procedures and basic account updates.
• Represent the studio at local events and promotional initiatives.
• Respond to inquiries via phone, email, or in person and resolve issues.

Connaissances

Customer service

Communication

Sales

Multitasking

Scheduling systems

Microsoft Office / Google Workspace

CRM systems

Formation

High school diploma or equivalent

Outils

ClubReady CRM

Description du poste

Club Pilates in Winston-Salem, NC is seeking a Front Desk/Sales Associate to be the first point of contact for members and guests. You will drive membership sales, deliver outstanding service, and help create a welcoming studio atmosphere.

In this fast-paced role you will balance sales activities with studio operations, assist with scheduling, member requests, and community outreach, while representing Club Pilates and Aligned Fitness Holdings with professionalism.