Membership Experience & Wellness Sales Lead

Club Pilates; Chamblee (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Club Pilates is seeking a Front Desk/Sales Associate in Georgia to be the first contact for prospective and current members. You will drive membership sales, support retention, and foster a welcoming studio community while delivering exceptional customer service.

This role blends sales, customer service, and operational support in a fast-paced wellness environment and requires a motivated individual who thrives on helping others achieve their fitness goals.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Basic computer proficiency including email and scheduling systems.

Responsibilities

• Generate and convert membership sales through outreach and follow-up.
• Conduct consultations to understand fitness goals and recommend options.
• Promote Intro Classes to convert prospects into members.
• Maintain accurate documentation of sales activities in ClubReady.
• Greet members and guests to create a welcoming studio atmosphere.
• Assist with daily studio operations and account updates as needed.

Skills

Customer service

Communication

Multitasking

Organization

Tech proficiency

Education

High school diploma or equivalent

Tools

ClubReady CRM

Microsoft Office/Google Workspace

Job description

Club Pilates is seeking a Front Desk/Sales Associate in Georgia to be the first contact for prospective and current members. You will drive membership sales, support retention, and foster a welcoming studio community while delivering exceptional customer service.

This role blends sales, customer service, and operational support in a fast-paced wellness environment and requires a motivated individual who thrives on helping others achieve their fitness goals.