Studio Manager: Lead Operations & Client Experience

OVME; Charlotte (NC); Hybrid; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

PTO 15 days

Holidays 13

Medical, Dental, Vision

Disability & Life Insurance

401k with match

EAP Resources

Employee Service Allowance

Employee Discount 50%

Friends & Family Discount

Referral Bonus

Wellhub membership

Zusammenfassung

OVME in Charlotte, NC is seeking a Studio Manager to oversee daily studio operations, staff leadership, and client service excellence. You will monitor KPIs, coordinate scheduling, and ensure smooth workflow across clinical and administrative teams.

Ideal candidates have 3+ years in management, strong communication, and organizational skills. The role requires in-person collaboration with a diverse team to deliver high-quality care and experience.

Qualifikationen

• 3+ years management experience.
• Exceptional written and verbal communication skills.
• Ability to thrive in a fast-paced, client-service-oriented environment.
• Experience with social media management is a plus.
• Strong sense of ownership and urgency.
• Detail oriented and highly organized.

Aufgaben

• Oversee and manage the daily operations of the Studio.
• Supervise and guide staff including aestheticians and front desk personnel.
• Monitor KPIs and implement improvement strategies.
• Prepare reports on activities and financial performance.
• Coordinate and optimize appointment scheduling for productivity.
• Maintain inventory of medical and aesthetic supplies.

Kenntnisse

Management experience

Communication

Customer-service

Social media management

Independent work

Team collaboration

Attention to detail

Self-starter

Organizational skills

Leadership

Ausbildung

Bachelor's degree

Tools

Zenoti

Jobbeschreibung

OVME in Charlotte, NC is seeking a Studio Manager to oversee daily studio operations, staff leadership, and client service excellence. You will monitor KPIs, coordinate scheduling, and ensure smooth workflow across clinical and administrative teams.

Ideal candidates have 3+ years in management, strong communication, and organizational skills. The role requires in-person collaboration with a diverse team to deliver high-quality care and experience.