Studio Operations Lead

OVME Aesthetics

Chicago (IL)

On-site

USD 50,000 - 70,000

Full time

5 days ago
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Benefits offered by this job

15 Days Paid Time Off
Medical, Dental, and Vision coverage
401k Employer Match
Employee Retail Discount

Job summary

OVME Aesthetics in Chicago, IL is seeking a Studio Manager to oversee the daily operations of our Studio. This role includes managing staff, ensuring exceptional customer service, and maintaining a smooth workflow.

The ideal candidate will have 3+ years of management experience, strong communication skills, and the ability to thrive in a client-service-oriented environment. This position offers a range of benefits including paid time off, medical coverage, and employee discounts.

Qualifications

  • 3+ years management experience.
  • Exceptional written and verbal communication skills.
  • Ability to thrive in a fast-paced, client-service-oriented environment.
  • Strong organizational skills and ability to multi-task.

Responsibilities

  • Oversee daily operations of the Studio.
  • Supervise and guide the Studio staff.
  • Monitor and analyze key performance indicators.
  • Prepare regular reports on Studio activities.
  • Implement operational policies and procedures.
  • Optimize appointment scheduling system.
  • Monitor and maintain inventory levels.
  • Collaborate with the clinical team.
  • Conduct regular staff meetings.
  • Manage client inquiries and complaints.
  • Implement marketing strategies.

Skills

Management experience
Communication skills
Social media management
Detail oriented
Organizational skills
Medical CRM experience

Education

Bachelor’s degree or comparable industry experience

Tools

Medical CRM/Zenoti

Job description

OVME Aesthetics in Chicago, IL is seeking a Studio Manager to oversee the daily operations of our Studio. This role includes managing staff, ensuring exceptional customer service, and maintaining a smooth workflow.

The ideal candidate will have 3+ years of management experience, strong communication skills, and the ability to thrive in a client-service-oriented environment. This position offers a range of benefits including paid time off, medical coverage, and employee discounts.

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