Part-Time Studio Concierge & Front Desk Coordinator

OVME; Northern (KY); Hybrid; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Employee Service Allowance

50% Employee Retail Discount

Friends and Family Discount

Team Member Referral Bonus

Wellhub Membership

Job summary

OVME is seeking a Studio Coordinator to join our studio team. As the first point of contact for clients, you will deliver exceptional client service and ensure a positive experience. You will manage front desk operations, schedule appointments, and support daily studio functions.

The role requires outstanding communication, strong multitasking abilities, and a professional demeanor. This part-time position reports to the Studio Manager and involves coordinating with clinical and administrative

Qualifications

• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, customer-service environment.
• Experience coordinating appointments and front-desk tasks.
• Ability to work independently and with remote staff.
• Familiarity with social media management is a plus.

Responsibilities

• Create an exceptional client experience at the front desk.
• Greet clients warmly and manage first impressions.
• Handle inquiries, schedule appointments, and resolve issues promptly.
• Manage the appointment system and optimize room/staff utilization.
• Collect client information and maintain accurate records.
• Assist with forms and consent documents as needed.
• Answer calls and emails and handle general inquiries.
• Maintain a clean front desk and reception area.

Skills

Communication skills

Customer service

Multitasking

Team collaboration

Independence

Education

Bachelor’s degree or equivalent experience

Tools

Zenoti (Medical CRM)

Job description

OVME is seeking a Studio Coordinator to join our studio team. As the first point of contact for clients, you will deliver exceptional client service and ensure a positive experience. You will manage front desk operations, schedule appointments, and support daily studio functions.

The role requires outstanding communication, strong multitasking abilities, and a professional demeanor. This part-time position reports to the Studio Manager and involves coordinating with clinical and administrative