Studio Lead: Front Desk & Membership Sales

JETSET Pilates; Falls Church (VA); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

JETSET Pilates in Falls Church, VA is seeking a Studio Lead to welcome clients, assist instructors, and keep front desk operations running smoothly.

You will answer phones, respond to emails, process sales, and maintain a clean lobby while staying current on policies and pricing.

This role requires morning, evening, and weekend shifts, delivering exceptional service and helping grow the studio's client base.

Responsabilités

• Assist in delivering the ultimate boutique fitness experience to every client, every time.
• Provide the highest level of customer service to all clients and visitors upon arrival.
• Greet and check-in clients professionally upon arrival and thank them as they leave.
• Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately.
• Sell memberships and class packages in-person, online, and over the phone.
• Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).
• Maintain a clean and tidy studio.
• Process retail sales and restock inventory as needed.

Description du poste

JETSET Pilates in Falls Church, VA is seeking a Studio Lead to welcome clients, assist instructors, and keep front desk operations running smoothly.

You will answer phones, respond to emails, process sales, and maintain a clean lobby while staying current on policies and pricing.

This role requires morning, evening, and weekend shifts, delivering exceptional service and helping grow the studio's client base.