Studio Lead: Guest Experience & Membership Sales

JETSET Pilates®; Tysons (VA); On-site; USD 20,664 - 27,552; Part time

Job summary

JETSET Pilates® in Tysons, Virginia, is seeking Studio Leads who excel in customer service to enhance client experiences. As dynamic team members, Studio Leads will assist clients and instructors, manage retail transactions, and ensure a tidy studio. This position requires strong communication skills and the ability to provide accurate information to clients.

Studio Leads are responsible for building rapport, selling memberships, and maintaining cleanliness. They are expected to work flexible hours including mornings, evenings, and weekends.

Qualifications

• Strong customer service skills and ability to build rapport with clients.
• Ability to assist with retail transactions and maintain cleanliness.

Responsibilities

• Assist in delivering the ultimate boutique fitness experience to every client.
• Provide the highest level of customer service to all clients and visitors.
• Greet and check-in clients professionally upon arrival.
• Sell memberships and class packages in-person, online, and over the phone.

Job description

JETSET Pilates® in Tysons, Virginia, is seeking Studio Leads who excel in customer service to enhance client experiences. As dynamic team members, Studio Leads will assist clients and instructors, manage retail transactions, and ensure a tidy studio. This position requires strong communication skills and the ability to provide accurate information to clients.

Studio Leads are responsible for building rapport, selling memberships, and maintaining cleanliness. They are expected to work flexible hours including mornings, evenings, and weekends.