Studio Experience & Membership Lead

Orangetheory Fitness; San Antonio (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

AFG HoldCo seeks an Assistant Studio Manager to support daily studio operations, greet members, and drive membership sales at our studios. The role requires strong customer service, leadership in a fast-paced fitness environment, and collaboration with the team to ensure a high-energy, welcoming atmosphere.

The position is full-time, with weekend availability and a focus on achieving sales goals while maintaining exceptional member satisfaction and operational standards.

Qualifications

• High school diploma or equivalent.
• 0–1 year of customer service, sales, hospitality, or related experience.
• At least 6 months of leadership or supervisory experience.

Responsibilities

• Support daily and weekend studio operations to ensure member experience.
• Conduct studio tours and present membership options.
• Drive membership sales and retention through outreach and follow-ups.
• Assist with onboarding and training of Sales Associates.
• Maintain accurate member records and process transactions.
• Collaborate with team to deliver consistent member experiences.
• Support marketing initiatives and events.
• Maintain clean, organized studio environment.

Skills

Customer service

Sales

Leadership

Communication

Teamwork

Education

High school diploma or equivalent

Tools

MS Office

Canva

Job description

AFG HoldCo seeks an Assistant Studio Manager to support daily studio operations, greet members, and drive membership sales at our studios. The role requires strong customer service, leadership in a fast-paced fitness environment, and collaboration with the team to ensure a high-energy, welcoming atmosphere.

The position is full-time, with weekend availability and a focus on achieving sales goals while maintaining exceptional member satisfaction and operational standards.