Studio Coordinator - Front Desk & Studio Ops Lead

Yeb Payroll Llc; Johns Creek (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) retirement plan with company;

Free Employee Assistance Program

Instruments/Gear Discounts

Growth Opportunities

Daily Pay Available

Ticketsatwork.com

Job summary

School of Rock is seeking a Studio Coordinator to serve as the administrative focal point for daily operations and student experiences. Reporting to the General Manager, you will support attendance, scheduling, and customer service for students, families, and prospective customers.

You will greet visitors, manage communications across phone and email, assist with tours and enrollment, and contribute to marketing while upholding our Code of Conduct and safety policies.

Qualifications

• 2+ years in Front Desk, Reception or Customer Service.
• Excellent customer service and relationship skills.
• Experience and interest in working with children.
• Ability to juggle multiple projects and priorities.
• Strong communication skills, verbal and written.
• Polished demeanor and high professionalism.
• Knowledge of music or music industry preferred.

Responsibilities

• Support daily operations, including opening/closing, attendance, and maintaining a clean school.
• Manage scheduling and handle phone/email communication across platforms.
• Deliver top-quality customer service to students and families.
• Ensure safety by enforcing conduct and safety policies.
• Pitch the music program, lead tours, and enroll new students.
• Assist in marketing and maintain social media presence.
• Support the General Manager with special projects and admin tasks.

Skills

Front Desk / Reception

Customer Service

Experience with children

Multitasking

Adaptable under pressure

Communication skills

Team player

Positive energy

Music industry knowledge (pref)

Tools

Scheduling software

Google Workspace

HubSpot

Canva

Job description

School of Rock is seeking a Studio Coordinator to serve as the administrative focal point for daily operations and student experiences. Reporting to the General Manager, you will support attendance, scheduling, and customer service for students, families, and prospective customers.

You will greet visitors, manage communications across phone and email, assist with tours and enrollment, and contribute to marketing while upholding our Code of Conduct and safety policies.