Studio Coordinator

School of Rock; West Des Moines (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

A leading music education provider in West Des Moines seeks a Studio Coordinator to manage scheduling and assist the General Manager. The ideal candidate should have strong customer service skills with at least 2 years of front desk experience. You will handle administrative tasks, greet students, and ensure a welcoming environment. This role also offers opportunities for personal growth and facilitates a vibrant music learning experience.

Qualifications

• 2+ years of experience in front desk or customer service roles.
• Detail oriented and capable of managing various tasks efficiently.
• Welcoming and outgoing demeanor essential.

Responsibilities

• Handle complex scheduling for a busy music school.
• Assist General Manager with a variety of tasks.
• Greet and look after students.
• Handle opening and closing of the school.
• Answer phones and field inquiries.

Skills

Customer service skills

Multi-tasking

Team player

Job description

Benefits:

Employee discounts

Opportunity for advancement

Training & development

School of Rock is the original performance-based, interactive music school founded in 1998 in Philadelphia. With 300+ schools, and a strong internationally-recognized brand, School of Rock is the largest after-school music education provider. Our mission is to help kids rock their worlds.

The Studio Coordinator is the administrative focal point for our school, requiring outstanding customer service skills and the ability to juggle many tasks. Reporting to the General Manager, they assist with running the school and creating an amazing experience for all students, parents, and prospective customers.

Primary Duties:

Handle complex scheduling for busy music school

Assist General Manager with a wide variety of tasks as required

Greet and look after students

Handle opening and closing of the school

Answers phones and fields inquiries; pitches our music programs

Works on special projects, prepares reports, and other administration including billing of customers

Adheres to SOR Code of Conduct, safety policies, including the Monitoring and Supervision policy

Skill Requirements:

2+ working front desk, reception, and/or customer service role

High detail orientation, multi-tasker

Welcoming, outgoing demeanor essential

Good team player who collaborates well

Interest in music and related arts or experience working with young people a plus