Studio Experience & Enrollment Lead

School of Rock Delco; Media (Delaware County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

School of Rock Delco is seeking a Studio Coordinator to lead front-of-house operations, student experience, and sales growth. You will be the first impression, work with leadership, instructors, students, and families to ensure smooth studio operations and drive enrollment.

This fast-paced, people-focused role requires energy, relationship-building, and the ability to balance sales, scheduling, and customer service while fostering a positive, organized front-of-house culture.

Qualifications

• 2+ years of experience in sales, customer service, hospitality, or front desk operations.
• Strong communication and relationship-building skills.
• High-energy, welcoming demeanor with ability to multitask.
• Passion for music and youth development is a plus.

Responsibilities

• Lead tours for prospective students and families with enthusiasm.
• Build relationships and confidently present School of Rock programs.
• Follow up on leads via phone, text, and email.
• Support enrollment goals and maintain CRM data.
• Assist with student onboarding, scheduling, and registration.
• Help create referral and community outreach opportunities.
• Manage front-of-house operations and daily scheduling.

Skills

Sales experience

Customer service

Front desk ops

Communication

Job description

School of Rock Delco is seeking a Studio Coordinator to lead front-of-house operations, student experience, and sales growth. You will be the first impression, work with leadership, instructors, students, and families to ensure smooth studio operations and drive enrollment.

This fast-paced, people-focused role requires energy, relationship-building, and the ability to balance sales, scheduling, and customer service while fostering a positive, organized front-of-house culture.