Part-Time Studio Coordinator: Front Desk & Growth Support

School-of-Roc; Austin (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) retirement plan

Employee Assistance Program

Instruments/Gear Discounts

Growth Opportunities

Daily Pay

Ticketsatwork.com

Job summary

School of Rock is seeking a friendly Part-Time Studio Coordinator to support daily operations at our Austin studio. You will greet students and families, manage scheduling and communications, and help create an inviting, professional environment.

Reporting to the General Manager, you will assist with tours, enrollment, and marketing efforts while upholding safety policies and the School of Rock Code of Conduct.

Qualifications

• 2+ years working Front Desk, Reception, and/or Customer Service role.
• Excellent customer service and relationship skills – welcoming, outgoing demeanor essential.
• Experience and interest in working with children.
• Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving.
• Ability to be adaptable and flexible under pressure.
• Excellent communication skills, both verbal and written.
• Good team player who collaborates.
• Brings a positive energy and personality to the workplace every day.
• Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity.
• Knowledge of music and/or the music industry is preferred.

Responsibilities

• Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment.
• Handle complex scheduling, and manage phone and email communication for a busy music school, using scheduling software, Google Workspace, CRM, Canva or other design tools.
• Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns.
• Ensure a safe experience for students by overseeing adherence to the SOR Code of Conduct and safety policies.
• Understand and pitch the music program to prospective families, lead school tours, and enroll new students to support school growth.
• Assist in the marketing of School of Rock by promoting our events and maintaining our active social media presence, including content creation.
• Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as required.

Skills

Front Desk / Reception / CS

Customer service

Experience with children

Multitasking / prioritization

Communication skills

Job description

School of Rock is seeking a friendly Part-Time Studio Coordinator to support daily operations at our Austin studio. You will greet students and families, manage scheduling and communications, and help create an inviting, professional environment.

Reporting to the General Manager, you will assist with tours, enrollment, and marketing efforts while upholding safety policies and the School of Rock Code of Conduct.