Student Tech & AV Support (Work-Study)

Union College; City of Schenectady (NY); On-site; USD 12,000 - 17,000; Part time

Job summary

Union College in Schenectady, NY is seeking a part-time student to support audio/video and IT help desk tasks within the Learning Environments department. The role emphasizes answering helpline calls, in-person classroom support, and event setup, with duties spanning equipment management, basic desktop support, documentation, and on-site assistance for staff and students.

As a member of the team, you will gain hands-on experience in AV and IT support across campus settings, including classrooms

Qualifications

• Must be a Work-Study eligible student
• Able to learn setup, operation, and troubleshooting of audiovisual equipment
• Able to work independently after training
• Must be able to negotiate stairs carrying 25 lbs.

Responsibilities

• Plan and perform multiple time-critical tasks with little supervision.
• Manage new technology and equipment.
• Provide campus technology support as part of a close-knit team.
• Answer phones, create documentation, and produce videos.

Skills

Technical aptitude

Independent work

AV equipment setup

Lifting 25 lbs

Job description

Union College in Schenectady, NY is seeking a part-time student to support audio/video and IT help desk tasks within the Learning Environments department. The role emphasizes answering helpline calls, in-person classroom support, and event setup, with duties spanning equipment management, basic desktop support, documentation, and on-site assistance for staff and students.

As a member of the team, you will gain hands-on experience in AV and IT support across campus settings, including classrooms