Student Services Administrative Specialist

LM Wind Power / GE; City of Schenectady (NY); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Generous vacation, sick, and personal

Healthcare: Medical, Dental, Vision

On-campus fitness facility access

403(b) retirement plan

Tuition Exchange

Background checks and E-Verify

Job summary

Union College in Schenectady, NY seeks an experienced Administrative Specialist to support a high-traffic, student-facing department within Student Affairs. The role coordinates events and programs, including financial and material support for students in need, and ensures efficient systems operation.

Responsibilities span front-line office support, student worker management, collaboration with student services, and finance processing in Workday.

Qualifications

• Associate's degree and 3–5 years of administrative experience.
• Experience in higher education and liberal arts environment preferred.
• U.S. citizen or permanent resident to fulfill the role of DSO, per federal regulations.
• Advanced computer skills with Microsoft Office and Excel; Google Workspace.

Responsibilities

• Provide front-line support for the four Class Deans and the Coordinator of International Student Services, including greeting visitors, directing calls/emails, and managing appointments.
• Oversee the full student-worker employment cycle (posting, hiring, payroll), including onboarding/training on procedures, customer service, and confidentiality.
• Coordinate with Wicker Wellness Center, Civil Rights/Title IX, and Class Deans on notifications for student absences, leaves, and related concerns.
• Process payments, reconcile transactions in Workday, and manage data via Slate/Qualtrics; assist with onboarding new employees.
• Plan and support student programming logistics (space, transportation, catering, bids).
• Support the New2U Community Closet, Persistence Emergency Fund, food pantry, and kitchen supply lending pantry; staff programs.

Skills

Office administration

Customer service

Cross-cultural communication

Microsoft Excel

Google Workspace

CRM systems (Slate, Colleague)

Scheduling software (25Live, Catertrax

Qualtrics

Data confidentiality

Education

Associate's degree

Tools

Slate

Colleague

25Live

Catertrax

Qualtrics

Workday

Job description

Union College in Schenectady, NY seeks an experienced Administrative Specialist to support a high-traffic, student-facing department within Student Affairs. The role coordinates events and programs, including financial and material support for students in need, and ensures efficient systems operation.

Responsibilities span front-line office support, student worker management, collaboration with student services, and finance processing in Workday.