Learning Environments Work Study

LM Wind Power / GE; City of Schenectady (NY); On-site; USD 11,000 - 16,000; Full time

Job summary

Union College in Schenectady, NY, is seeking a student Work-Study helper to support audiovisual setup, help desk calls, and classroom assistance. You'll gain hands-on IT/AV experience while assisting faculty and students with technology needs.

Responsibilities include answering the helpline, on-site support, event setup/breakdown, and creating simple documentation and videos. The role emphasizes reliability, teamwork, and customer service within a campus environment.

Qualifications

• Ability to work independently after the training period.
• Some technical aptitude.
• Ability to learn how to set up, operate, and troubleshoot procedures for audiovisual equipment
• Must be able to negotiate stairs carrying 25 lbs.

Responsibilities

• Plan and perform multiple time-critical tasks with little or no individual supervision.
• Manage new technology and equipment.
• Work with a close-knit team to provide support for campus technology.
• General office work including answering phones, creating documentation, and producing videos.
• Setup audiovisual equipment (projectors, LCDs, portable sound systems, and laptops).
• Knowledge of Windows and Apple operating systems.
• Provide desktop support.
• Assist full-time staff with all related duties.
• Coordinate delivery, setup, operation, and retrieval of equipment for various locations on campus.

Skills

Technical aptitude

Windows & macOS

Independent work

Job description

This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at [e-mail]. Are you interested in getting paid to help set audio/video for the various clubs and organizations you are already a part of or are interested in learning about? In this position, you will also be considered a tier-one help desk technician which is a valuable resume builder for anyone looking to be in the IT/AV field associated with tech and customer service. Most of your time will be spent in the office answering the helpline calls or going in person for classroom assistance. You may also be deployed for event set-ups and breakdowns. There is also some partial downtime in between that many of our students use to catch up on work.

Department: Learning Environments

Location: Steinmetz Hall, Room 110

Supervisor's Name: Timothy Gardinier

Please indicate hours/shifts available: days, nights

Rate of Pay: $9.70/hr

Number of Positions Available: 3

DUTIES AND RESPONSIBILITIES:

• Plan and perform multiple time-critical tasks with little or no individual supervision
• Manage new technology and equipment
• Work with a close-knit team to provide support for campus technology
• General office work including answering phones, creating documentation, and producing videos.
• Setup audiovisual equipment (projectors, LCDs, portable sound systems, and laptops)
• Knowledge of Windows and Apple operating systems.
• Provide desktop support.
• Assist full-time staff with all related duties
• Coordinate delivery, setup, operation, and retrieval of equipment for various locations on campus.

QUALIFICATIONS FOR THE POSITION:

• Ability to work independently after the training period
• Some technical aptitude
• Ability to learn how to set up, operate, and troubleshoot procedures for audiovisual equipment
• Must be able to negotiate stairs carrying 25 lbs.

Location: Schenectady, NY

E-Verify Participation:

Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Union College Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country.

Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.

Accommodations

If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at [e-mail] or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.

Diversity at Union College

Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.

Non-Discrimination Policy

Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity.