Student Affairs Front Desk Associate

University of Texas at Austin; United States; On-site; USD 14,000 - 19,000; Part time

Job summary

University of Texas at Austin seeks a Student Associate for the Advising Pod 2 to act as the administrative front line in the Undergraduate Advising Office. This role handles daily tasks like answering phones, scheduling appointments, data entry, and website support, while connecting students with the appropriate resources.

Training is provided for the Fall 2026 through Spring term transitions. The ideal candidate will demonstrate customer service experience, integrity, confidentiality,

Qualifications

• Current UT Austin student enrolled for current regular semester with fees paid and in good academic standing.
• Work shift Monday–Friday 8 a.m.–5 p.m.
• If applying as a work study candidate, must be awarded Federal Work-Study on the Work-Study Verification (WSV)

Responsibilities

• Maintain and organize the front office to create a welcoming, efficient environment for students, staff, and visitors.
• Understand and apply UT policies related to student services.
• Answer inquiries via phone, email, or in-person, directing complex questions to the right unit or person.
• Support both new and returning students with general questions and guidance through university processes, connecting them to campus resources as needed.
• Other duties as assigned

Job description

University of Texas at Austin seeks a Student Associate for the Advising Pod 2 to act as the administrative front line in the Undergraduate Advising Office. This role handles daily tasks like answering phones, scheduling appointments, data entry, and website support, while connecting students with the appropriate resources.

Training is provided for the Fall 2026 through Spring term transitions. The ideal candidate will demonstrate customer service experience, integrity, confidentiality,