Student Success Programs & Operations Coordinator

San Jose State University; San Jose (CA); On-site; USD 62,000 - 67,000; Full time

Benefits offered by this job

Comprehensive benefits

Employee wellness programs

SJSU resources and support

Job summary

San Jose State University is seeking an Advising Support Coordinator to provide complex administrative, analytical, and project support for Undergraduate Advising and Success. You will coordinate division initiatives, office operations, calendars, meetings, and events while handling confidential matters with discretion.

As a liaison to campus partners, you will help advance student success initiatives through effective communication, organized project execution, and responsive support for

Qualifications

• Bachelor's degree or equivalent required.
• Minimum two years administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Responsibilities

• Manage and coordinate projects assigned by the AVP, serving as a primary contact and liaison with campus constituents in support of Undergraduate Advising and Success initiatives.
• Develop and maintain project documentation, including timelines, scopes, process maps, workflows, and related materials.
• Coordinate meetings, agendas, notes, special projects, events, and subcommittee activities for the unit and student success centers.
• Train unit users on budget-tracking and workload-reconciliation systems; create training materials as needed.
• Support contract, procurement, payment, salary reimbursement, payroll, and absence-tracking processes in collaboration with the budget analyst.
• Manage the AVP and Managing Director calendars, staff office hours, travel arrangements, and meeting logistics to support effective use of leadership time.

Skills

Project management

Communication skills

Budget tracking

Stakeholder liaison

Education

Bachelor's degree or equivalent

Tools

CMS/PeopleSoft

EAB Navigate/Spartan Connect

DocuSign

Job description

San Jose State University is seeking an Advising Support Coordinator to provide complex administrative, analytical, and project support for Undergraduate Advising and Success. You will coordinate division initiatives, office operations, calendars, meetings, and events while handling confidential matters with discretion.

As a liaison to campus partners, you will help advance student success initiatives through effective communication, organized project execution, and responsive support for