Student Success Ops & Advising Coordinator

San José State University; San Jose (CA); On-site; USD 62,000 - 67,000; Full time

Job summary

San José State University is seeking an Advising Support Coordinator to provide complex administrative, analytical, and project support for Undergraduate Advising and Success. You will coordinate division initiatives, office operations, calendars, events, and confidential processes, serving as a liaison to campus partners while fostering student-centered service.

Reporting to leadership, you will help advance student success through organized project execution, documentation, and responsive

Qualifications

• Bachelor's degree or equivalent training.
• Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Responsibilities

• Manage and coordinate projects for the AVP, liaising with campus constituents.
• Develop and maintain project documentation including timelines and workflows.
• Coordinate meetings, agendas, notes, and subcommittee activities for the unit and student success centers.
• Train unit users on budget-tracking and workload-reconciliation systems; create training materials as needed.
• Support contract, procurement, payment, salary reimbursement, payroll, and absence-tracking processes with the budget analyst.
• Manage calendars, staff office hours, travel arrangements, and meeting logistics for leadership.
• Oversee day-to-day office operations including records management, onboarding coordination, and document distribution.
• Provide administrative support to student success centers by maintaining databases and files.
• Maintain DocuSign templates and forms, unit website and social media, and provide basic tech support.

Skills

Project management

Communication

Policy knowledge

Organizational skills

Problem-solving

Education

Bachelor's degree

Administrative experience

Tools

PeopleSoft

EAB Navigate

Spartan Connect

BI software

Workflow tools

Job description

San José State University is seeking an Advising Support Coordinator to provide complex administrative, analytical, and project support for Undergraduate Advising and Success. You will coordinate division initiatives, office operations, calendars, events, and confidential processes, serving as a liaison to campus partners while fostering student-centered service.

Reporting to leadership, you will help advance student success through organized project execution, documentation, and responsive