Student Success & Services Coordinator (Academic Advising)

California State University, Chico; California; On-site; USD 62,000 - 88,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-site work

Job summary

San José State University in San José is seeking a Student Success and Services Coordinator to provide advanced program administration, specialization in academic advising, and student support for applicants and enrolled students in the College of Information, Data and Society. The role leads outreach and engagement initiatives and analyzes outcomes to inform improvements.

The incumbent serves as a primary liaison among college leadership, program directors, and university partners, exercising

Qualifications

• Advanced knowledge of student development theories and advising practices.
• Ability to resolve complex student issues with independent judgment.
• Experience in outreach, retention, and program evaluation in higher education.

Responsibilities

• Provide specialized academic advising and enrollment support for applicants and enrolled students.
• Identify at‑risk students and coordinate retention interventions.
• Collaborate with college leadership, chairs, and program directors to resolve issues.
• Design and deliver student outreach events and webinars.
• Maintain digital advising hubs and student resources.

Skills

Advanced advising

Cross-functional collaboration

Data analysis

Student outreach

Education

Master’s degree in Counseling/Related field

Bachelor’s degree

Tools

Canvas

Drupal/WordPress

PeopleSoft

Qualtrics

Job description

San José State University in San José is seeking a Student Success and Services Coordinator to provide advanced program administration, specialization in academic advising, and student support for applicants and enrolled students in the College of Information, Data and Society. The role leads outreach and engagement initiatives and analyzes outcomes to inform improvements.

The incumbent serves as a primary liaison among college leadership, program directors, and university partners, exercising